Help with the Lux model hardware. Not relevant for Sente users.
NOTE: This is a power related hardware modification; you do this at your own risk and Polycade Inc. is not responsible for any issues that arise out of these instructions. These modifications are not covered under product warranties.
If you turn on your Polycade and the logo light turns on, but the screen remains black, follow these steps to fix or diagnose the issue:
When you turn on the Polycade, did the screen turn on for a brief moment? If so, the screen is working an you may have an issue with the computer. Refer to this other guide to troubleshoot your computer.
If your Polycade won't turn on, follow this guide to fix it. Before we begin, let's confirm your issue is power related and not a "black screen" issue. What's the difference? If your Polycade logo turns on, but the screen remains black (or the screen
If you have a model where the front opens (or the back door if it's a Squadcade or Retro), the inside should be easy to access (on the Lux model, the cables that keep the front from opening completely can be detached at the top by moving them through
Here are a few steps you can try if your sound is not working.