Frequently Asked Questions
Yes, you can change the shipping address for your order. If the order was placed with an incorrect address, please provide us with the correct address as soon as possible by notifying [email protected]. We will be more than happy to update the add
Polycade does not require an internet connection to function, but internet is needed for initial setup (downloading games, game images, etc). We do highly recommend a persistent internet connection so that you will receive software updates.
Every Polycade Sente includes a mix of retro and modern arcade games - 150 officially licensed titles in total. Click here for the list. You can add additional games in a few ways:. See the image below for the list of included titles:.
See specs here:. https://polycade.com/pages/polycade-specifications
The Polycade Sente has 2 removable panels that allow you to install standard payment devices such as coin acceptors, bill validators, credit card readers, or amusement card systems. The removable panels measure 6" x 4.75", just like standard bill val
Please click here for pricing: https://polycade.com/collections/arcade-machines
You can login and check your order on our website!. In order to do this, go to https://account.polycade.com/ and enter the same email you used to place the order. You can also click the icon shown below:. Once logged in, you can click an order to rev
Yes! We've partnered with Affirm to offer financing to Residential customers and Credit Key to offer financing for Commercial customers. You can learn more about financing options here:. Residential Financing. Commercial Financing
Polycade is available to play in all of the public locations here: Polycade Locations
Polycade uses a gaming grade PC that can run modern graphics intensive titles like Street Fighter V and Mortal Kombat 11 at 60 FPS with the graphics settings slightly turned down. For retro titles, Polycade uses standard emulators that are made to re
With the 1TB of provided storage, you have plenty of space to run hundreds of classic retro games or install more modern games like Street Fighter 5 and Mortal Kombat X.
All arcade games and most classic games work great on the Polycade. For modern games that require an Xbox-style controller, Polycade systems enable players to connect a wireless or wired Xbox compatible controller. The Polycade software includes our
Yes, it's possible to add light guns!. Since Polycade runs on Windows and uses standard emulators, adding a light gun is just like adding one to a home-built arcade machine. Buy your light guns here:. With Holsters: https://polycade.com/products/ligh
Sorry, we do not offer installation. Hanging the Polycade on your wall is similar to mounting a TV, so any local home theater company should be able to get this done for you. We recommend doing a Yelp search to find Home theater installers in your ar
Yes! The Polycade Sente stand enables your Sente to free stand. It even includes wheels to make moving it around easy!. Find the stand here: https://polycade.com/products/sente-stand.
Yes! Polycade can be wrapped in a custom design (like a car wrap) or decorated with magnets & stickers. It's up to you!. See our decals page for existing designs: https://polycade.com/collections/decals
If you sell your Polycade, these instructions will help you "reset" it for the next user. First, there's a few types of reset you can do, a full reset or a partial reset. Note that any games purchased via the Polycade store (including those that were
The base Sente arcade includes everything pictured below, along with a selection of games. See more about the games here: https://polycade.gorgias.help/en-US#article-1092646.