Redeeming Gift Cards or Store CreditUpdated 2 months ago

Polycade Store Credit or Gift Cards are 6-character alphanumeric codes. Most commonly players obtain these codes by purchase of a Polycade machine. In order to redeem your code, follow the steps laid out in this article: https://polycade.com/pages/helphq-2#/collection/2972/article/12385 but on step 6 (Tap "Purchase"...) before selecting the Purchase button, instead select the "Add Gift Card" option. 

You will then see a box appear directly above this button. In that box, enter your 6 character code. You will then see text reading "Credit Available" above your total for the total amount of the Gift Card's value. Once you see this, continue by pressing the "Purchase" button. 

If your Gift Card balance cover the entirety of the purchase price, you will see a credit card prompt briefly with a loading icon, but after a few seconds you should be informed that your payment was successful. If your balance was not enough to cover the entirety of the purchase price, you will need to enter a credit or debit card number for the remaining total.

Note that you only need to enter this code 1 time even if you use it across multiple purchases or devices. The balance will be tied to your account, which is associated with the email address you provided to sign up and log in. Whenever you make a game purchase using that account, the price of the games will be deducted from your total Gift Card balance until it is exhausted.